INFORMATIONSWISSENSCHAFT

Title / Titel:

Social Media Use and Outreach of Selected Public Libraries in Informational World Cities

Author / Autor:

Isabella Peters, Sarah Hartmann, Agnes Mainka

Source / Quelle:

I. Huvila (ed.), Proceedings of the Second Association for Information Science and Technology ASIS&T European Workshop, Åbo/Turku, Finland (pp. 79-93). Skrifter utgivna av Informationsvetenskap vid Åbo Akademi Vol. 2. Åbo: Åbo Akademi University.

Language / Sprache:

English/ Englisch

Social Media Use and Outreach of Selected Public Libraries in Informational World Cities

The paper presents results of a study on 31 public libraries in Informational World Cities regarding their social media use and outreach. The analysis focuses on prototypical social media-platforms used for information dissemination and library patron’s engagement (i.e., Facebook, Sina Weibo, Twitter and YouTube). The results of the statistical analysis of the social media activity carried out from public libraries and users show that social media-posting frequency strongly varies between libraries. Strikingly, similar posting behavior (i.e. frequency and content) results in different numbers of fans and distribution ratios, i.e. forwarding libraries’ content via Facebook or retweets.

Link to full text

Isabella Peters
Institut für Sprache und Information
Abt. Informationswissenschaft
Heinrich-Heine-Universität Düsseldorf
Universitätsstr. 1
D - 40225 Düsseldorf
E-Mail: Isabella.Peters@uni-duesseldorf.de